Dashboard — PreventNoShows

app.frontdeskglobal.com/preventnoshows

Live · last 7 days

7 days 30 days 90 days

Bookings this week

127

▲ 12% vs last wk

No-show rate

4.7%

▼ from 18% baseline

Reminders sent

412

3.2 per booking avg

Recovered no-shows

52% recovery rate

Today's activity

Maria L.· 5★ regular · confirmed in 14 sec via SMS

2:14 PM

David R.· wobbly · escalated to personal-tone follow-up

1:47 PM

Alex T.· cleaning · confirmed for Tue 9 AM

11:22 AM

D.P.· cancelled 2 hrs before · recovery offer sent

9:08 AM

Lucia R.· Spanish · confirmada for Wed 11 AM

7:41 AM

Confirmations by day · last 7 days

Updated · 14 min ago

Source · app.frontdeskglobal.com/preventnoshows

Inbox · live

All Awaiting Resolved

●

Alex T. · Cleaning · Tomorrow 9 AM

Recurring customer, 3rd visit. Booked 4 days ago. Standard 60-min cleaning at Bloom & Barn salon.

Cleaning · 5 starsHi Alex! Just confirming your cleaning Tue 9 AM with Sarah. Reply Y to confirm, R to reschedule. ✂️

✓ Confirmed

●

David R. · Color · Tomorrow 2:30 PM

First-time client. Booked 12 days ago. 2-hour color appointment, hasn't engaged with prior reminders.

Color · 4 stars · WOBBLYHi David — Sarah is excited about your color tomorrow. Quick check: still good for 2:30 PM, or want me to push to Wed? Reply Y / W / cancel.

⚠ Awaiting

●

Maria L. · Haircut · Wed 4 PM

VIP customer, 11th visit. Same time slot every 6 weeks. Booked auto-recurring.

Haircut · VIPMaria, see you Wed 4 PM with Sarah. (We know how this works by now 💁)

✓ Confirmed

●

D.P. · Color · Yesterday 6 PM

Cancelled at 4 PM (2 hours before). No-show prevention failed → recovery flow activates.

Color · 2 stars · NO-SHOWHey D.P. — sorry we missed you tonight. Want to grab a Saturday slot to make it up? On us, 10% off.

🛟 Recovering

●

Lucia R. · Corte · Mañana 11 AM

Booking in Spanish. AI auto-detects language and switches.

Corte · 5 stellas · Spanish¡Hola Lucia! Confirmando tu corte mañana 11 AM con Sarah. Responde S para confirmar, R para reagendar.

✓ Confirmada

Voice + brain profile

Re-train View profile

Configuration

ToneWarm · brief · professional
Reminder cadence48hr / 24hr / 2hr
Escalation triggerNo reply by hour 24
Recovery offer10% off rebook
Voice fallbackWeekend bookings only
Banned phrases'as we discussed' · 'unfortunately' · 'kindly'
Always usesStylist's first name

Sample replies in your voice

Hi Maria! Confirming your color Tue 2:30 PM with Sarah. Reply Y to confirm, R to reschedule.

Hey David — Sarah's excited for tomorrow. Quick check: still good for 2:30, or push to Wed?

Allie! See you Sat. (We know how this works 💁)

Voice trained on your last 90 days of approved messages.

Analytics — last 90 days

Export CSV View charts

Bookings handled

1,847

over 90 days

No-show rate before

18%

industry avg

No-show rate after

4.7%

74% reduction

Revenue saved

$23,400

at $200 avg booking

Recovery rebooks

at 52% rate

Time saved on reminders

68 hrs

across 12 weeks

Trend · last 12 weeks

Sample size · large

Confidence · ±5%

Settings

+ Add location Default

Automations

Auto-confirm at 48hr

Send confirmation SMS 48 hours before booking. Most cadence-friendly time.

Standard 24hr reminder

Send reminder 24 hours before for unconfirmed bookings.

2-hour final nudge

Last reminder at hour -2 for bookings still showing wobble.

Voice fallback for weekends

If SMS unanswered by hour -6, place automated voice call. Weekend bookings only.

Recovery offer for no-shows

SMS within 4 hrs of no-show: rebook with 10% off.

Discount on rebook

Variable. Default 10%.

Daily digest email

7 AM summary of overnight confirms + flags.

Real UI · Simulated data for demo · Zero signup required

Every booking. Every signal. One place.